Category: Feedback

An Optimised Website - Precision Kerbing 6 Months On

30/6/2016

Christchurch and Canterbury business Precision Kerbing have been operating their Value-Websites-Designed-and-Built Weebly website since December 2015 - just six months. While we have been aware that the addition of the website has been a useful marketing tool for this business, it was pleasing this week to get the following endorsement from owner/manager Paul Diver,

Hi Terry we have just completed a review of our kerbing business to find that since we have had our website up and running we have reached new heights. We have had a lot of inquiries due to the website. We now ask people how they found us and pleasing to say most from the website, with one inquiry saying it was the most professional site in kerbing. I would like to say thankyou for the time and effort that you gave me in achieving the growth of the business.
Regards,
Paul/Precision Kerbing

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Clients who make make it worthwhile v. the minority who don't get it

28/5/2015

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I highlight those who respond positively with a green tick and in bold. These are they who inspire me and motivate me to give my best as a webbie.

I suspect you will know if you are red cross and normal typeface people. May I encourage you to find business success by developing your humanity positively.

This week I've been pondering what makes my business world a joy and worthwhile and what makes it a challenge and drudgery. While I respond in the light of how I field clients; there are others too who impact my business world: suppliers, bankers, colleagues, trainers, would-be-clients who backed off, etc. In no particular order I offer these observations of a website designer and builder doing a long weekend Friday afternoon ponder.

Clients who are prompt and regular with their responses v. those who I rarely hear from.
Similarly, those who are prompt payers v. the ones I need to follow up after payment due date.
Those who value the skill, time and effort website creation and maintenance requires v. those who are ignorant and who complain when they receive their itemised account.
Enlightened people who understand that search engine optimisation (SEO) is a skill requiring detailed processes and monitoring v. those who expect to be on page one of Google without it and who complain when they are not.
Clients who volunteer credits and constructive feedback (with permission to use it) v. those who do not bother for fear that one positive comment will cost them more!
Those who understand that website design and construction is a detailed process in which the developer holds a lot in tension and who understand that detail client inspection of work done is important v. the naysayers who jump up and down when they find one mistake often days or weeks later.
All those out there who are SPAM compliant v. those who tout for business uninvited via email, text, phone and via social media, despite extensive anti-spam legislation.

Thankfully, most people I deal with in business are green tick people. If you are a client I thank you and look forward to many more dealings with you.